Kristen Carusos is the founder of CrossGen Health, a Hong Kong-based consultancy that helps families consolidate health information and prepares adult children for caregiving through education and planning.
Kristen focuses on practical, on-the-ground caregiving preparation. She helps families understand what information they need, what questions to ask, and what decisions to clarify so everyone feels more informed and empowered.
Kristen has lived in Hong Kong for almost a decade and spent four years in Beijing. She speaks Mandarin, which gives her a grounded perspective on how Hong Kong family dynamics, healthcare systems, and expectations shape aging and care. Drawing on her earlier career as a recruiter for insurance and tech companies and related consulting, she has spent years interviewing, coaching, and supporting people through major life and career decisions.
Her work is shaped by personal experience as she navigated her own family's health decisions.
Through CrossGen Health, Kristen helps families create an “aging parents roadmap”: that includes a consolidated health record, a shared understanding of roles and expectations in caregiving, and greater transparency between family members about what care should look like as health needs change.
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